07960 494853 tracey@pawgeous.dog

Grooming FAQ’s

We appreciate that there can be so many questions you might have with regards to your dog being groomed, or maybe how to book online and pay. In the FAQ’s listed below we have tried to answer as many questions as possible for you. If we have not answered your question, then submit it via the Contact Us page and we will respond accordingly.

For any Dog Walking frequently asked questions (FAQ’s) – Please refer to Good as Gold – My dog walking business partner.

Health & Welfare

We never sedate pets, nor do we accept pets who have been sedated. If your dog has been known to have a strong behavioural reaction to grooming or bathing, please advise us when making the appointment. If a pet is truly uncooperative or made uncomfortable by the process, we might end the session – but we will never sedate your pet.

Yes. All grooming equipment used on your dog is sterilised ready for the next customer.

Your dog’s well-being is my priority. A full medical history will always be taken before commencing a groom and any concerns you have will be discussed. If you wish to supply your own prescribed medicated shampoo this is not a problem. Alternatively, I will select one of our specialist hypoallergenic shampoos designed for sensitive skins.

Dogs are typically better behaved when they are in my grooming van than when they are at home. Dogs that may appear nervous when they first come into my van calm down when their owner has gone, and they get used to our environment. We can always give the dog extra time to settle in. It is highly recommended that a nervous dog comes in for socialisation prior to their appointment. This has proven to improve their experience of visiting us greatly.

It is important that you inform me if your dog has ANY aggressive tendencies even if they’re rare. Dogs cannot tell us when they’re uncomfortable or unhappy, so I pay close attention to their body language and behaviour while they’re with me. However, if I am already aware of any behavioural issues, I will be more alert and prepared. Dogs are generally snappy or aggressive if we’re doing something they don’t like so in this case we can work together to find ways to get around and/or solve the issues, possibly encouraging more frequent but shorter visits to the salon to give your dog the chance to get to know us and the grooming process better. It is a learning curve and some dogs take longer than others to become accustomed. There are rare occasions when I am unable to complete the groom on your dog due to its behaviour. If he is too aggressive or anxious, it’s not in his (or our) best interest to continue as it won’t make things easier and someone could get hurt. If this happens, I will phone you and ask you to collect your dog immediately and we can have a chat about the options going forward.

Keeping an animal calm is part and parcel of a groomer’s experience, knowing how to handle and talk to your pet will solve 99% of problems. Muzzles will be used only as a last resort and normally if required, will only be applied for a very short part of the process. It is very rare to find an ‘un-groomable dog’ but if we come across any serious problems during a visit, we will of course discuss them with you so we can agree on a solution together.

Most dogs are not muzzled. If the dog shows any signs of aggression, it’s for the dog’s protection and our safety to muzzle the dog. The muzzle is immediately removed if the dog shows any signs of distress.

The individual service we offer is ideal for timid or nervous dogs. We have some experience of grooming nervous dogs and over time have built up a friendly and trusting relationship with many of them. As we only groom one dog at a time there is no waiting around or strange noises from other dogs to upset them.

Generally, we can accommodate a bitch that is in season. It is advisable that you contact us to discuss the stage of your bitch’s season prior to her appointment.

You may feed your dog a small amount at least two hours before their appointment, as this can keep them comfortable during the grooming. Please do not overfeed and allow your dog the opportunity to toilet well before our arrival.

A lot of customers ask how we keep the dogs still for grooming and the answer is that we are experienced at what we do, and our doggy customers get to know us very well and are very happy while they are with us. We try to make the experience as enjoyable as we can even though being groomed isn’t a natural experience for them. We use supports around the neck and belly for safety purposes for your dog as if for any reason your dog did try to jump off, we are able to stop them from causing themselves any harm. All certified training establishments for dog grooming would recommend using supports for the safety of the dog.

Yes of course. We have a hydraulic grooming table and bath so pets will not need to be lifted at all. They will be groomed in a calm and familiar environment which reduces stress and separation anxiety. Our equipment is designed with your pet’s comfort and safety in mind and is especially ideal for senior and anxious pets. For extremely nervous dogs, it would be best not to feed him/her for 3 hours before the groom.

We are very experienced in grooming elderly dogs and give them extra special care and attention and will give them extra rest during the treatment. If they have trouble standing, we have belly supports and will also break the treatment up so that they can have a lie down in between. We have several blind, deaf and arthritic customers and we adapt each treatment to each individual dog’s needs.

Load More

Pawgeous Mobile Dog Grooming is located in Chingford. Therefore, we cover the London Boroughs of Epping Forest and Waltham Forest. As Mobile Dog Grooming Epping Forest, we also travel to Enfield and Barnet areas. I love working with dogs and so my grooming business allows me regular cuddles. In addition to standard dog grooms, I also have a puppy introduction groom. The puppy introduction helps your puppy get used to being washed and groomed and having their nails cut.

Pawgeous Mobile Dog Grooming Epping Forest is located in the London Borough of Waltham Forest in Chingford, and we have partnered with Good as Gold Pet Services for local dog walking. When you are out in Chingford or the surrounding areas, look out for the Pawgeous Mobile Dog Grooming van. Above all, if you do see me, give me a wave or stop me (if it is safe to do so), and let’s see what we can do for your dog.

Most importantly, my mobile dog grooming van has hydrobath washing and blaster drying – to give your dog the best groom. I will be very happy to discuss your dog grooming requirements over a telephone call or in person. I look forward to meeting you and your dog or dogs soon.

Mobile Dog Grooming Coverage Includes:

Buckhurst Hill Dog Grooming
Mobile Dog Grooming Chigwell
Dog Grooming Near Me Chipping Ongar
Dog Grooming Chingford
Chingford Hatch Dog Grooming
Dog Grooming Epping
Dog Grooming Near Me Epping Green
Hale End Mobile Dog Grooming
Dog Grooming Highams Park
Dog Grooming Lambourne End
Loughton Dog Grooming
Dog Grooming Nazeing
North Weald Dog Grooming
Dog Grooming Near Me Stapleford Abbey
Mobile Dog Grooming Stapleford Tawney
Dog Grooming Theydon Bois
Mobile Dog Grooming Waltham Abbey
Dog Grooming Woodford
Woodford Green Dog Grooming
Dog Grooming Walthamstow

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