We appreciate that there can be so many questions you might have with regards to your dog being groomed, or maybe how to book online and pay. In the FAQ’s listed below we have tried to answer as many questions as possible for you. If we have not answered your question, then submit it via the Contact Us page and we will respond accordingly.
For any Dog Walking frequently asked questions (FAQ’s) – Please refer to Good as Gold – My dog walking business partner.
Bookings & Appointments
If it is your first grooming appointment, we will ask you some questions so that we get to know your dog. This will include your pet’s history, veterinarian details, health and behaviour information and your contact details. We will then examine your dog and discuss its grooming requirements with you. Once the grooming needs have been agreed we will commence grooming your dog.
Prices are set realistically depending on the breed and work to be carried out. We cannot give you a set price without seeing your dog and the work to be carried out. Please see the price list guide on our website. You may incur additional charges for removal of stubborn knots, overdue and unkempt coats, aggressive behaviour or flea baths.
Pawgeous Mobile Grooming pricing is based on breed, hair length, the condition of your dog’s, skin, its temperament, age, and grooming history, however, please use the prices listed on our Services page as guide pricing. We will give an exact cost at your pre-treatment consultation.
I would have to meet your dog first to give you an exact price before performing the first groom. The size, condition, and breed of your pet would determine the exact cost for a comprehensive groom and the time needed to perform it.
In most cases the prices shown on the website or quoted over the phone will be what you pay. As additional work may be necessary, we cannot give a definite price until we have seen your dog. We discuss our prices with you before any grooming begins.
It’s always my goal to have your dog ready as quickly as I can… but I won’t put your dog in a stressful or dangerous situation to do that. Sometimes, dogs need a break during their grooming session. I use sharp scissors to trim your dog’s hair, and rushing can be dangerous. My priority is to treat your dog with respect and love. My goal is for your pet to look forward to grooming visits! If you have any questions that weren’t answered here, feel free to give us a call.
We don’t encourage owners to be present as having the owner around often leads to the dog being unsettled, this then lengthens the time taken to complete the grooming. If any difficulty with a dog arises the owner will be consulted immediately.
Some customers feel their dog will be better behaved if they stay with them, but in most cases, this can have the opposite effect. Dogs can be nervous at first because they may not be used to staying with me or being without you for long, but they soon get used to the routine of being groomed and will enjoy the calm environment we have at Pawgeous Mobile Grooming. If you stay, your dog will be poised ready to go with you and they won’t be able to relax so it will be best for you to quietly leave after your consultation and I will return to you your happy clean dog after the groom.
Please make sure you walk your dog before your appointment. This releases energy and allows your dog time to toilet, before the grooming process starts. A good walk will make the grooming time easier and more enjoyable for your dog.
My full attention is given to the dog that is being groomed, so unfortunately, I sometimes must rely on voicemail. I try to return all calls and voicemails the same day and can’t do this while driving since I need to write down information about you and your pet. Please be patient, and I will return your calls as soon as possible. I do appreciate your calls and your business.
Please call us to cancel and re-schedule as soon as you know that you won’t be able to keep the appointment. We require 1 weeks’ notice to allow us to fill the appointment time.
Due to the loss of (self-employed) income from the lost appointment, it is necessary to charge a 100% fee for any appointments which are not cancelled / rescheduled within 1 week of the appointment time.
When I arrive at your home, I will perform a visual and physical screening of your pet. This includes evaluating the eyes, ears, teeth, nose, underside, skin and coat, and nail and pads. Once complete, they’ll discuss grooming packages and suggest specific treatments unique to your pet. During this time, you can provide any special grooming instructions or a haircut you have in mind. This is also a great opportunity to bring up known issues your pet has, from limping to allergies, and for older pets, the location of benign lumps. Letting your pet’s stylist know these conditions will help them recommend a custom grooming plan for your dog. When deciding on the service, ask what tools or products you’ll need for regular maintenance. This will help you determine whether the service suits both you and your pet’s lifestyle.
Yes, you do. However, on occasions I do have available spaces at short notice so always phone to enquire. I do recommend you book 4-6 weeks in advance and most of my customers book two treatments in advance to ensure an appointment.
Before jetting off with your dog be sure to ask for any care instructions between visits. If you and your pet are happy with the grooming experience, also consider scheduling their next appointment. You want your pet to be on a regular grooming schedule that accounts for busy times of the year. Based on the type of service, your dog may need more frequent visits. In either case, I will help you determine and put together a schedule to accommodate both you and your pet.
A complete groom can take from 1.5 to 3 hours depending of the size, breed, and condition of the dog. Every pet is different. Times are adjusted to meet the needs of the pet.
This will depend on which treatment your dog is having. If you are bringing your puppy to us for their first visit, they usually stay with us for a maximum of 1 hour (this gives us plenty of time for cuddles) and for them to have a bath, nail trim and ear clean. Usual treatments last for 1-2 hours maximum as we do NOT run a conveyor belt type grooming salon. Each dog is bathed and dried by hand. We want to make their experience as positive as we can.
You may find your appointment takes longer than anticipated. This is because I take my time to ensure your pampered pooch is relaxed and you get the best possible service.
It is advisable that you book your dog in again when you pick them up. We suggest that you phone up at least two weeks in advance of when you dog is due to be groomed to make an appointment. If your dog only requires a bath and groom with no trimming, then we may be able to fit you in sooner. We also operate a cancellation list if you require a more urgent appointment. Our Christmas bookings are in high demand and will need to be booked around End October / Beginning November time to avoid disappointment.
Booking an appointment for a grooming service ahead of time ensures that you and your pet are not kept waiting any longer than necessary. Saturdays tend to be especially busy. We’re happy to take late bookings when we have availability.
Pawgeous appointments are scheduled on a first-come / first-serve basis and can be made via voicemail, text, email, or on this website. Please keep in mind that it will take time to respond to scheduling requests and that calls are not answered during grooming appointments. After an initial visit, recurring follow-up appointments in advance are suggested for you to get the day and time you want. Note that during holiday seasons appointments for dog grooming fill up quickly, and regular customers will be served first.
Pawgeous Mobile Dog Grooming is located in Chingford. Therefore, we cover the London Boroughs of Epping Forest and Waltham Forest. As Mobile Dog Grooming Epping Forest, we also travel to Enfield and Barnet areas. I love working with dogs and so my grooming business allows me regular cuddles. In addition to standard dog grooms, I also have a puppy introduction groom. The puppy introduction helps your puppy get used to being washed and groomed and having their nails cut.
Pawgeous Mobile Dog Grooming Epping Forest is located in the London Borough of Waltham Forest in Chingford, and we have partnered with Good as Gold Pet Services for local dog walking. When you are out in Chingford or the surrounding areas, look out for the Pawgeous Mobile Dog Grooming van. Above all, if you do see me, give me a wave or stop me (if it is safe to do so), and let’s see what we can do for your dog.
Most importantly, my mobile dog grooming van has hydrobath washing and blaster drying – to give your dog the best groom. I will be very happy to discuss your dog grooming requirements over a telephone call or in person. I look forward to meeting you and your dog or dogs soon.
Mobile Dog Grooming Coverage Includes:
Buckhurst Hill Dog Grooming
Mobile Dog Grooming Chigwell
Dog Grooming Near Me Chipping Ongar
Dog Grooming Chingford
Chingford Hatch Dog Grooming
Dog Grooming Epping
Dog Grooming Near Me Epping Green
Hale End Mobile Dog Grooming
Dog Grooming Highams Park
Dog Grooming Lambourne End
Loughton Dog Grooming
Dog Grooming Nazeing
North Weald Dog Grooming
Dog Grooming Near Me Stapleford Abbey
Mobile Dog Grooming Stapleford Tawney
Dog Grooming Theydon Bois
Mobile Dog Grooming Waltham Abbey
Dog Grooming Woodford
Woodford Green Dog Grooming
Dog Grooming Walthamstow
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